The terms and conditions of FlowerSpeaks
Welcome to Flowerspeaks! These Terms and Conditions govern your use of our website and services. By accessing our website and using our services, you agree to comply with these terms. Please read them carefully before proceeding with any transactions or interactions on our website.

Use of Website:

a. Eligibility: You must be at least 18 years old to create an account and use our services. If you are accessing our website on behalf of a company or organization, you represent that you have the authority to bind such entity to these terms.

b. Account Responsibility: When creating an account with us, you are responsible for maintaining the confidentiality of your account credentials. Any activity that occurs under your account is your responsibility. If you suspect unauthorized access to your account, please notify us immediately.

c. Prohibited Activities: You agree not to engage in any illegal, harmful, or abusive activities while using our website or services. This includes, but is not limited to, fraud, hacking, and any actions that could compromise the security and integrity of our platform.

Product Information:

a. Flower Availability: All our flower bouquets and arrangements are subject to availability. In the event that certain flowers are unavailable due to seasonal factors or supply constraints, we may substitute them with equally beautiful alternatives of similar value.

b. Accuracy: We strive to provide accurate product descriptions and images. However, slight variations in the appearance of the delivered product may occur due to factors such as lighting and photography.

Ordering and Payments:

a. Order Confirmation: Once you place an order on our website, you will receive an order confirmation email with the details of your purchase. This email does not guarantee order acceptance, and we reserve the right to cancel or modify any order for any reason.

b. Payment: Payment for your orders is processed securely through our third-party payment gateway partner, Razorpay. By providing your payment information, you authorize us to charge the applicable amount for your order.

c. Refunds: Refunds, if applicable, will be issued based on our Refund Policy.

Delivery:

a. Delivery Areas: We currently offer flower delivery services within Bangalore, Karnataka, India. Delivery charges may vary based on the delivery location and are subject to change.
b. Delivery Timings: We strive to deliver your orders as per the selected delivery slot. However, unforeseen circumstances such as traffic conditions or natural disasters may affect delivery timings. We will make every effort to inform you in such cases.

Subscription Services:

a. Subscription Renewal: By subscribing to our flower delivery services, you agree to the automatic renewal of your subscription based on your chosen frequency (weekly, bi-weekly, or monthly). You can manage your subscription settings through your account.

b. Subscription Cancellation: To cancel your subscription, please contact our customer support or follow the cancellation instructions provided on our website. Subscription cancellations may take up to [number] days to process.

Intellectual Property:

a. Content Ownership: All content on our website, including images, text, logos, and designs, is the property of Flowerspeaks and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our express written consent.

b. Trademarks: "Flowerspeaks" and our logo are registered trademarks of our company. You may not use these trademarks or any confusingly similar marks without our prior written permission.

Limitation of Liability:

a. To the fullest extent permitted by law, Flowerspeaks shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use or inability to use our website or services.

b. We shall not be liable for any delay, failure, or interruption in the performance of our services due to causes beyond our reasonable control, including but not limited to acts of nature, acts of government, or technical difficulties.

Indemnification:

You agree to indemnify and hold Flowerspeaks, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of our website or services or any violation of these terms.

Changes to Terms and Conditions:
We may update these Terms and Conditions from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any modifications will be effective immediately upon posting on our website. Your continued use of our website and services after any changes indicate your acceptance of the revised terms.

Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka.

If you have any questions or concerns regarding these Terms and Conditions or any aspect of our services, please contact us at:
Email: contact-us@flowerspeaks.co.in Phone: +91-9900199518

Thank you for choosing Flowerspeaks! We look forward to bringing joy and beauty to your life through our exquisite floral creations.